HOPE Newsletter Archive

Newsletter Archive

The Mayor’s Office of HOPE issued a series of newsletters documenting the planning and development of the Department of Homelessness and Supportive Housing.  Below is an archive of those newsletters:

Resources for City Staff

Transition Planning

Finding the Path Forward: Issues for Consideration for the Department of Homelessness and Supportive Housing is a report compiled by the Controller’s Office that summarizes stakeholder feedback gathered through staff listening sessions, client survey and  focus groups, as well as  through letters from nonprofit contractors in the homelessness and housing field and from City staff members in impacted divisions.

IT Continuity Plan
City staff have been meeting to identify the IT systems that staff access to run their programs, and how to maintain that access during the transition. The summary describes the preliminary agreements and plans made to date.

Contracts Continuity Plan 
City staff have been meeting to identify the steps they need to take to ensure continuity of contractual services during the transition. The summary describes the preliminary agreements and plans made to date.

Contractor FAQs 
The City has prepared a set of FAQs to keep contractors informed about the transition to the new department. This document has been distributed to contractors previously within DHP and HSA.

Listening Sessions

Below are summaries of a series of four Listening Sessions geared toward City staff moving into the new department and partners within City government. All sessions are designed to inform preliminary strategic planning efforts, foster relationships between new department staff, and provide an avenue for staff feedback and ideas to be integrated into department development.

Client Engagement Process

The Mayor’s Office of HOPE conducted focus groups and surveys with clients from current drop-in centers, shelter, and permanent supportive housing inform the development and priorities of the new Department of Homelessness and Supportive Housing. Between February and April, 2016 HOPE collected 601 surveys from currently and formerly homeless individuals and held fourteen ninety-minute focus groups at shelters, drop-in centers, and supportive housing.  Click here to read the results of that community engagement process.

Staff Space Preference Survey

City staff transferring to the new department have been asked about their preferences for location and space in a new facility. These results have been shared with the Real Estate Department and have informed the search for DHSH office space.